Fees & Policies

Scope of Application

This policy applies to all participants who have completed paid registration through the official website of APCS 2027 (The 15th Asian Pacific Conference on Shell and Spatial Structures).
For the purposes of this policy, “refund” includes cancellation of the original payment, partial cancellation, and reimbursement after cancellation.

Reference Dates and Time Zone

Refund reference dates are based on May 24, 2027. Unless otherwise stated, all deadlines are based on 23:59 Korea Standard Time (KST).
The conference begins on May 25, 2027 and ends on May 28, 2027.

Default Payment Methods

In principle, this conference operates with credit/debit cards and card-based simple payment services as the default payment methods.
If bank transfer or virtual account payment is separately provided, the supplementary provisions of this policy will also apply.
Mobile phone payment will not be provided unless separately announced, because its refundable period is limited to the end of the month in which payment is made.

Refund Criteria for Voluntary Cancellation by Participants

If a participant voluntarily requests cancellation, the refund rate is as follows.

Up to 45 days before the conference start date: 90% refund of the amount paid
From 44 days to 21 days before the conference start date: 50% refund of the amount paid
From 20 days to 8 days before the conference start date: 25% refund of the amount paid
From 7 days before the conference start date through the end of the conference, or in the case of no-show: no refund

The above refund rates reflect internal administrative processing costs, payment operation costs, and participant management costs. No separate fixed administrative fee will be additionally charged for ordinary voluntary cancellations.

Exceptions for Visa Refusal and Serious Illness

Notwithstanding Article 4, in the following cases, a full refund of the registration fee shall be the general principle, and ordinary administrative deductions shall not apply.

Where visa refusal or inability to obtain a visa before the conference date is officially confirmed
Required documents: an official refusal notice from an embassy, consulate, or equivalent institution, or official documentation confirming that visa issuance is not possible
Where travel or attendance is medically not recommended due to serious illness or injury
Required documents: a physician’s statement indicating that “attendance or travel is not recommended”
However, the participant is not required to submit the disease name, detailed diagnosis, or sensitive medical information.

Applications for exceptional refunds under this Article must be submitted without delay after the relevant reason occurs and, in any event, must be received no later than 7 days after the end of the conference.

Other Unavoidable Circumstances

Death of an immediate family member, official summons, or other serious circumstances equivalent thereto shall be subject to individual review. Upon submission of relevant supporting documents, the Secretariat will review the case and decide whether an exceptional refund may be granted. Exceptional approval shall, in principle, require final approval by the Secretary-General.

Registration Transfer and Name Change

Registration transfer is permitted only once, up to 7 business days before the conference begins.
Both the original registrant and the new participant must submit a request in writing (by email or official form), and the following principles shall apply.

If the registration category is changed to a higher category, the difference must be additionally paid.
If the registration category is changed to a lower category, the difference will not be refunded.
On-site name changes after the conference begins are not permitted.
Carry-over to a future conference is not permitted.

Organizer Cancellation, Schedule Change, Format Conversion, and Force Majeure

If it becomes difficult to hold the conference due to circumstances attributable to the organizer or force majeure, including natural disasters, infectious diseases, governmental measures, war, or system failure, the following shall apply.

If the conference is completely cancelled and no equivalent online alternative event is provided: full refund of the registration fee
If the offline conference is converted to an online conference:
The participant may
continue participating in the converted event, or
request a full refund within 14 days from the date of notice.
If the participant continues participation and the online registration fee is lower, the difference will be refunded.
If the conference is postponed: the existing registration will be automatically transferred to the new schedule, and the participant may apply for a refund within 14 days from the date of notice.

The organizer’s liability shall be limited to the amount of the registration fee already paid. Airfare, accommodation costs, visa fees, insurance premiums, and other incidental expenses are not included in the scope of compensation.

Refund Method and Currency

Refunds will, in principle, be processed through the original payment method.

Card and card-based simple payments: processed by partial cancellation or full cancellation
Real-time bank transfer: refunded to the original withdrawal account within the scope permitted by the payment gateway
Virtual account: refunded to the refund account submitted by the participant
If automatic refund is not possible due to technical limitations of the payment gateway or expiration of the cancellation period for the original payment method, whether to make a separate manual remittance shall be subject to internal approval.

The payment currency shall, in principle, be KRW. Exchange rates applied by overseas card issuers, overseas transaction fees, international remittance fees, beneficiary bank fees, and foreign exchange losses may be excluded from the refund amount because they are outside the organizer’s control.

Tax Invoices, Receipts, and Cash Receipts

Card payments may be confirmed by card receipt (sales slip), and cash-equivalent payment methods may be issued cash receipts in accordance with applicable regulations. If payment cancellation or partial cancellation occurs, the related receipt or cash receipt may also be corrected or cancelled in accordance with the relevant payment cancellation details.
Whether a separate tax invoice is issued, the method of revised issuance, and internal accounting treatment standards shall follow the organizer’s accounting and tax policies, and the organizer will cooperate with issuance or correction where necessary.

Refund Application Method and Required Documents

All refund requests must be submitted in writing and will not be accepted by telephone. The applicant must submit the following information.

Name
Email address used for registration
Payment date and payment amount
Materials confirming the order number (orderId) or payment identification information (paymentKey)
Reason for refund
Supporting documents in the case of an exceptional refund
Refund account information if virtual-account refund or separate remittance is required

Processing Period

The Secretariat will, in principle, send confirmation of receipt within 5 business days after receiving the request.
For cases with complete documents, the Secretariat will decide whether to approve the request within 8 business days, and for approved cases, will execute the payment gateway cancellation or refund procedure within 8 business days after internal approval is completed.
However, the actual card issuer reflection date, bank deposit date, and timing of international card exchange-rate reflection may vary depending on the policies of each payment institution.

Fraudulent Use and False Documentation

If submission of false documents, unauthorized transfer under another person’s name, account sharing, or violation of conference rules is confirmed, refunds may be restricted and registration may be cancelled if necessary.