FAQ
Submission & Authoring
Check the author questions that usually block the first submission step.
Can I revise or re-upload after submission?
Submission changes happen in the OJS workflow, not on the APCS public page. If your case depends on the current review stage or a revision request, confirm the APCS guidance first and then use the relevant OJS step instead of assuming that every change is available immediately.
Do all co-authors need to register?
Use the current APCS registration and fee guidance before deciding how many authors need to register. If your case depends on presenter status, attendance role, or a policy detail the public site has not finalized yet, move to Contact instead of guessing.
Registration / Policies / Documents
Go here when payment, fees, receipts, or refund questions are the blocker.
When does registration open?
Use the Attend section and the current APCS public notices to confirm registration timing. If the site still frames registration details as pending or not yet public, do not assume a date from prior years or informal messages.
Where can I find fees and refund policy?
Use Fees & Policies as the public reference surface for registration cost and participation policy context. If a detailed fee table or refund rule is not yet public there, treat the APCS public page as authoritative and avoid acting on assumptions.
Do all co-authors need to register?
Use the current APCS registration and fee guidance before deciding how many authors need to register. If your case depends on presenter status, attendance role, or a policy detail the public site has not finalized yet, move to Contact instead of guessing.
Where can I find my receipt or conference documents?
Public APCS pages can explain the path, but receipts or conference documents ultimately depend on your own order and account state. Start from the public fee or registration guidance, then move into the APCS account/document surfaces or Contact if the status you expect is missing.
Program / Venue / Travel
Use these short answers for public schedule, venue, and trip-planning questions.
When does registration open?
Use the Attend section and the current APCS public notices to confirm registration timing. If the site still frames registration details as pending or not yet public, do not assume a date from prior years or informal messages.
Where can I find fees and refund policy?
Use Fees & Policies as the public reference surface for registration cost and participation policy context. If a detailed fee table or refund rule is not yet public there, treat the APCS public page as authoritative and avoid acting on assumptions.
Do all co-authors need to register?
Use the current APCS registration and fee guidance before deciding how many authors need to register. If your case depends on presenter status, attendance role, or a policy detail the public site has not finalized yet, move to Contact instead of guessing.
Where can I find my receipt or conference documents?
Public APCS pages can explain the path, but receipts or conference documents ultimately depend on your own order and account state. Start from the public fee or registration guidance, then move into the APCS account/document surfaces or Contact if the status you expect is missing.
Account / Exceptions / Contact
Use this section when the issue is account-specific or APCS support needs to review it directly.
I submitted in OJS, but APCS does not show my status yet. What should I do?
Treat this as a sync or identity-review issue rather than assuming the submission disappeared. APCS may need time to receive and align the relevant record before the public or account-facing status reflects what you already see in OJS.
My APCS email and OJS email are different. What should I do?
This usually needs manual APCS review rather than a public-site fix. Keep the identity details you used in each system at hand and contact APCS if the mismatch is already affecting your visible status or expected workflow.
When should I email APCS directly?
Email APCS when your issue depends on your own account, order, refund, document, or submission state and the public pages cannot resolve it safely. Use the FAQ first for navigation and policy context, but escalate when the issue is personalized or time-sensitive.
